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New partner benefits and funding available - learn more       
📈
New partner benefits and funding available - learn more       
📈
New partner benefits and funding available - learn more       
The new 848 Group is here

Say hello to smarter, more human IT

Beyond IT support - better outcomes. We uncover opportunities and drive progress with value chain-led IT services shaped by how your business really works.
See how we create value
People. Intelligence. Value.
"We like the ‘can do’ attitude and the flexibility you’ve shown. The response from everyone in your team is always positive and that makes a huge difference on these programmes - thanks for your ongoing commitment."
Global Cloud Engineering Lead,
Deloitte UK
Strategic value starts here

We deliver proactive IT services that uncover hidden opportunities, improve user experiences, and unlock human potential. Because technology alone doesn't drive your business forward - people do.

Managed services
More than IT support. Value chain-led managed services that put people first and connect IT to every part of your business, not just your service desk. We design and manage services around your value chain - reducing risk, eliminating friction, and enabling performance from end to end. With ongoing improvement, proactive insight, and intelligent automation, we help your IT deliver more value - month after month.
Discover our value chain model
Professional services
Progress isn’t a product. It’s a process - that we make a lot easier. Our team focus on end goals and outcomes, and create a clear route to achieve them. From complex change to strategic transformation, we provide consultancy and hands-on support that unlocks insight, guides decision-making, and turns IT into a lever for growth. Whether you’re evolving cloud platforms or launching something entirely new - we're with you every step of the way.
See how we drive progress
Driven by people.
Powered by intelligence.
Value chain-led.
Driven by people.
Powered by intelligence.
Value chain-led.
Driven by people.
Powered by intelligence.
Value chain-led.
Cloud and licensing services you can trust. We help customers save money, simplify licensing, and stay compliant.
View licensing services
Free workshops and funding for Microsoft services is now available through us. See if your business is eligible.
Check your eligibility
Explore customer stories that show the value we've delivered to ambitious business like yours.
Read case studies
Hi, I'm Aidan. I head up the managed services team.
If you have any questions or need IT support, drop me a message.
Let's chat
Support is just the start
We turn everyday IT into long-term strategic value
See what smarter IT support looks like
Stop firefighting. Start progressing. Reactive IT puts you on the back foot. We use real-time insight and continuous improvement to fix problems before they impact your business - and to unlock smarter ways of working across your value chain.
We're proud to be delivering critical IT support to a pioneering clean energy programme backed by the UK government.
Read this story
We're the strategic IT partner for ambitious businesses in the UK and beyond
Continuous improvement, expertise, and insights that give you real value
The new 848 Group is here
Driven by people. Powered by intelligence. Value chain led.
Making IT better for people like you
Every change and every conversation is a chance to drive progress, improve the IT experience, and unlock human potential. Because it's people that make the biggest impact, not technology.
Explore IT services, made human
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We have seen first-hand the capabilities of the business, so we can trust 848 to represent the Deloitte name.
Global Cloud Engineering Lead, Deloitte
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Any team I dealt with was friendly and really went the extra mile.
George Andreou, BKSB
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They are accountable, supportive and patient, and didn’t let us down once.
Penny Whitelock, Miriad Quest Leisure
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You never feel like you’re just a number with 848, you always have that personal relationship and interaction.
Alisha Henderson, Incentive FM Group
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848 has been very proactive and innovative in helping us develop an agile way of working.
Irvin Newbitt, Ecoveritas
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I see 848 as an extension to my team, a partner not a supplier.
Francesca Monaco, Augmentable Marketing
View our customer stories
Get started with an IT health check (they're free)
The first step to being a smarter business. Unlock unique insights and recommendations to reduce risk, increase efficiency, and improve decision making.
CRM assessment
Find ways to improve workflows, data integrity, and adoption.
Book your CRM assessment today
We can help you:
  • Uncover opportunities to improve workflows and efficiency with automation
  • Address system performance and configuration issues
  • Identify risks surrounding data integrity and data security
  • Remove adoption barriers and improve utilisation of CRM features
Made for organisations that want more value or ROI from their CRM system.
Microsoft 365 health check
Eliminate security threats and get the most out of your Microsoft licenses.
Unlock the full value of Microsoft 365
Unlock the full value of Microsoft 365
What we look out for:
  • Security gaps and the use of Zero Trust principles
  • Opportunities to reduce costs, eliminate cloud waste, and consolidate licenses
  • Risks and issues in data protection and retention policies
  • Underused or idle resources, and opportunities to increase adoption
Designed to help businesses access hidden features and benefits to improve ROI and user adoption.
Popular
IT service review
Finding the gaps in your IT - before they cost your business.
Finding you opportunities to make IT smarter
What we assess:
  • Infrastructure stability and network, storage, and cloud performance
  • Security resilience and your level of vulnerability to common cyber threats
  • Service performance, effectiveness, and efficiency, including user satisifaction
  • How suitable and up-to-date your disaster recovery plans are
Ideal for businesses who want to determine the value and effectiveness of a managed IT service.
Frequently asked questions
Who are 848 Group?
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848 is a true, strategic IT partner that helps you empower teams, act on intelligence, and unlock real business value using technology. We want to make IT more human - delivering managed services, IT consultancy, and licensing services designed for people, not platforms.
What services do you provide?
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We deliver adaptive IT services with a value chain-led approach across three core areas: managed IT, professional services and consultancy, and licensing (including Microsoft funding). Together, they make IT work harder for your business.
Do you offer Microsoft funding?
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Yes – you can access a rich catalogue of Microsoft-funded readiness workshops, proof-of-concepts, and deployment services. Speak to us about eligibility. We can also help you make the most of available funding to reduce risk, increase confidence, and accelerate change.
Can we combine professional and managed services?
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Absolutely. It's common for customers to have a service that doesn't sit neatly within managed IT or consultancy. We create a plan based on a deep understanding of the needs, challenges, and goals across your organisation, and design a service to support these. Whether you have a managed service or professional service - every interaction feeds into our value loop model that drives ongoing improvement.
What industries do you work with?
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A lot of our clients operate in highly regulated or complex industries, including financial, legal, and professional business services, manufacturing, energy, and public sector bodies - so you can trust that we have the governance, controls and expertise to meet critical security and compliance needs.
What kind of customers use your services?
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We have longstanding relationships with SMBs through to global enterprises. However most clients sit somewhere in between: mid-market organisations exploring IT as an enabler for growth instead of a function. Our customers don’t want a supplier – they want a true IT partner that combines strategic thinking and human empathy to unlock potential.
How do you keep customers secure?
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Cybersecurity isn't an option. Instead of treating security as a separate layer, we build zero trust principles and data protection policies into everything we do - for 848, and for you as a customer. We hold leading security accreditations including ISO 27001 and Cyber Essentials Plus. Plus - did we mention we're pretty good at securing complex environments for our clients too?
Which vendors do you partner with?
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Alongside being an experienced Microsoft Solutions Partner, we have relationships with leading IT vendors including Cisco/Meraki, Fortinet, AWS, and Halo. We're also a BT Wholesale Partner, so our customers can use 848 Group to manage and unify their full IT and communications landscape.
How do I get started?
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Fill out a contact form, give us a call, or drop us an email and we'll get you booked in for a free, consultation. We can start with an informal chat to get some understanding of your business, and go from there. There's no obligation to choose us, but we would love to get a chance to show you why we're different.
Start with a free consultation
Thinking about AI adoption?
Take our online AI readiness assessment
Find out if your business is really ready for Copilot and AI - it's fast, and free.