News, insights, and thoughtful takes on tech

Tech fatigue at work: how to reduce tech burnout and boost adoption

The reality of IT in 2026 – IT pressures and how to prepare

You’re not ready for AI – and that’s the smartest thing you can admit

The quiet power of continuous IT improvement

Of course IT services should be human - IT works best when it’s built around people

Break/fix is broken: why traditional IT support doesn’t work

MSP red flags – 5 signs your IT provider isn’t adding value

Hybrid IT in 2025: when to go cloud, when to go on-prem (and why both win)

Cloud native: a step beyond modern management

Performing a CRM review in 2025: a quick guide to get real results

Modern management in action: real customer impact, real case studies

Cloud sprawl: how it happens - and how to stop it draining your budget

Cloud repatriation: why businesses are bringing workloads back from the cloud

Old email, new risks: why it pays to switch to Exchange Online

SLAs vs XLAs: why people-driven IT support delivers more value

5 things you might not know about Microsoft modern management (and why it matters)

Supporting colleagues at work: building a stronger team together

Reasons your business should get a Microsoft 365 health check

The future of communication with Teams Phone Mobile

Solve your business communication challenges with Operator Connect in Teams

Streamline your communication: 5 tips to improve organisational efficiency

848 Group announces partnership with HaloITSM

848 Group earns modernise endpoints Microsoft specialization

Navigating hybrid work: my insights with Microsoft Intune 

Employee spotlight: running marathons and cloud environments, meet Mark Harrison

Debunking cybersecurity myths – 5 common security myths

Understanding conditional access

Fuzzy hands in deepfake scams

Microsoft E3 vs E5: comparing Microsoft 365 licenses

Elevating your security strategy: leveraging Microsoft Defender for cost-effective protection

Seven Hubspot alternatives to consider

The BT analogue switch off has been delayed until 2027

Employee spotlight: creating modern workplaces and wood artwork, meet John Milner

AI in customer service

SQL Server 2014 goes end of life – your options are…

Digital threats - The hidden dangers of QR codes

Mental Health Awareness Week 2024 – It’s all about movement

Incident response vs IT disaster recovery: what’s the difference?

2024 UK cyber security breaches survey: the good, bad, and the ugly.

Automation - are you actually using it?

AI and cybersecurity: how hackers are abusing AI

The latest cyber attack headlines: a deepfake CFO and the mother of all breaches

What is the NIST cybersecurity framework?

848 Group ranked 22nd in channel oxygen fast-growth 50

IT budget out of control? Here’s how you can save

2024 Data Loss Prevention (DLP) best practices for your business

Is your business AI-ready?

Integrating your CRM with Office 365

Help - will AI take my job?!

Copilot in Word: 4 ways to use AI in Microsoft Word