News, insights, and thoughtful takes on tech

Cloud native: a step beyond modern management

Performing a CRM review in 2025: a quick guide to get real results

Modern management in action: real customer impact, real case studies

Cloud sprawl: how it happens - and how to stop it draining your budget

Cloud repatriation: why businesses are bringing workloads back from the cloud

Old email, new risks: why it pays to switch to Exchange Online

SLAs vs XLAs: why people-driven IT support delivers more value

5 things you might not know about Microsoft modern management (and why it matters)

Supporting colleagues at work: building a stronger team together

Reasons your business should get a Microsoft 365 health check

The future of communication with Teams Phone Mobile

Solve your business communication challenges with Operator Connect in Teams

Streamline your communication: 5 tips to improve organisational efficiency

848 Group announces partnership with HaloITSM

848 Group earns modernise endpoints Microsoft specialization

Navigating hybrid work: my insights with Microsoft Intune 

Hallucinations or ghosts – using AI in service desks to improve customer service and user experiences

Employee spotlight: running marathons and cloud environments, meet Mark Harrison

Debunking cybersecurity myths – 5 common security myths

Understanding conditional access

Fuzzy hands in deepfake scams

Microsoft E3 vs E5: comparing Microsoft 365 licenses

Elevating your security strategy: leveraging Microsoft Defender for cost-effective protection

Seven Hubspot alternatives to consider

The BT analogue switch off has been delayed until 2027

Employee spotlight: creating modern workplaces and wood artwork, meet John Milner

AI in customer service

SQL Server 2014 goes end of life – your options are…

Digital threats - The hidden dangers of QR codes

Mental Health Awareness Week 2024 – It’s all about movement

Incident response vs IT disaster recovery: what’s the difference?

2024 UK cyber security breaches survey: the good, bad, and the ugly.

Automation - are you actually using it?

AI and cybersecurity: how hackers are abusing AI

The latest cyber attack headlines: a deepfake CFO and the mother of all breaches

What is the NIST cybersecurity framework?

848 Group ranked 22nd in channel oxygen fast-growth 50

IT budget out of control? Here’s how you can save

2024 Data Loss Prevention (DLP) best practices for your business

Is your business AI-ready?

Integrating your CRM with Office 365

Help - will AI take my job?!

AI in CRM – How can AI enhance your sales team and its system?

Does your CRM system tick every box? Find out with a CRM review

Developing a technology plan – what to prioritise in 2024

2024 cyber threats to watch out for and how to avoid them

Employee spotlight: From marketing to making a difference, meet Jade

Your IT strategy for 2024: The cost of doing nothing

PSTN to VoIP - Another year closer to the 2025 switch-off

It’s all about IT efficiency: how an MSP can help you do more, and spend less

6 not-for-profit and charity marketing challenges (and how to overcome them)

Do small businesses need CRM?

Microsoft Managed Desktop service to end in July 2024

Employee spotlight: From engineer to army reserve, meet Peter Hull

World Mental Health Day 2023: Mental health as a universal human right

Unlocking efficiency and savings with the power of automation and AI for businesses

Anyone can be a victim of a cyber attack - from royals to the rest of us

Overcoming your IT challenges

How to save money on Microsoft Licenses: A guide to software licensing optimisation

Digital phone services that are actually flexible

Small business guide to cyber security

Business process flows using GPT-4 & Microsoft Visio

People-first ITSM – enhancing the human experience

5 common cybersecurity risks and how to mitigate them

Public sector cyber security: A guide to cyber resilience

No code, no problem: How Power Apps democratises app development

How technology can help you grow your small business

Common CRM problems - and how to fix them

Why ransomware remains a major threat in 2023

Microsoft Inspire 2023 – A summary of the top news

8 ways to get more out of Microsoft 365

Should I choose Microsoft Cloud for my membership management system?

Azure AD is becoming Microsoft Entra ID – All you need to know

Breaking down barriers to digital transformation

Why having a cyber security incident response plan increases insurability

Microsoft Cloud and AI transformations: Insights from a Microsoft Partner

The future of cyber security with AI

What is a Security Operations Centre (SOC)?

The 848 Group anounces security operations partnership with Arctic Wolf

6 tips on how public sector organisations can optimise and reduce IT costs

Implementing digital transformation: Putting the plan in action

5 ways to improve your CRM system

3 risks of an outdated ITSM system 

Designing a modern working environment: It’s all in the detail

UK Cyber Security Breaches Survey 2023: A summary of the key takeaways

Upgrade your legacy phone system: Why and how

Microsoft’s AI announcements in 2023 so far

5 signs it’s time to refresh your network infrastructure

848 takes on the Yorkshire Three Peaks to raise money for local charity

Copilot in Word: 4 ways to use AI in Microsoft Word