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News, insights, and thoughtful takes on tech
Read insights, updates and an opinion or two from the people who live and breathe IT.
Emerging tech and trends
January 7, 2026
Tech fatigue at work: how to reduce tech burnout and boost adoption
Abbie Edwards
The reality of IT in 2026 – IT pressures and how to prepare
You’re not ready for AI – and that’s the smartest thing you can admit
The quiet power of continuous IT improvement
Of course IT services should be human - IT works best when it’s built around people
Latest articles
AI & automation
January 24, 2024
AI in CRM – How can AI enhance your sales team and its system?
Abbie Edwards
Cost savings and ROI
January 10, 2024
Does your CRM system tick every box? Find out with a CRM review
Louise Palumbo
Cost savings and ROI
December 12, 2023
Developing a technology plan – what to prioritise in 2024
Abbie Edwards
Cybersecurity
December 12, 2023
2024 cyber threats to watch out for and how to avoid them
Abbie Edwards
Community & CSR
December 6, 2023
Employee spotlight: From marketing to making a difference, meet Jade
Louise Palumbo
Cost savings and ROI
December 5, 2023
Your IT strategy for 2024: The cost of doing nothing
Abbie Edwards
Emerging tech and trends
November 30, 2023
PSTN to VoIP - Another year closer to the 2025 switch-off
Abbie Edwards
Cost savings and ROI
November 28, 2023
It’s all about IT efficiency: how an MSP can help you do more, and spend less
Abbie Edwards
Tips and advice
November 13, 2023
6 not-for-profit and charity marketing challenges (and how to overcome them)
Abbie Edwards
Solutions
October 31, 2023
Do small businesses need CRM?
Abbie Edwards
Emerging tech and trends
October 23, 2023
Microsoft Managed Desktop service to end in July 2024
Abbie Edwards
Community & CSR
October 20, 2023
Employee spotlight: From engineer to army reserve, meet Peter Hull
Louise Palumbo
Community & CSR
October 9, 2023
World Mental Health Day 2023: Mental health as a universal human right
Abbie Edwards
Cost savings and ROI
October 5, 2023
Unlocking efficiency and savings with the power of automation and AI for businesses
Abbie Edwards
Cybersecurity
October 4, 2023
Anyone can be a victim of a cyber attack - from royals to the rest of us
Abbie Edwards
Tips and advice
September 27, 2023
Overcoming your IT challenges
Abbie Edwards
Cost savings and ROI
September 20, 2023
How to save money on Microsoft Licenses: A guide to software licensing optimisation
Abbie Edwards
Solutions
September 15, 2023
Digital phone services that are actually flexible
848 Group
Cybersecurity
September 11, 2023
Small business guide to cyber security
Abbie Edwards
Emerging tech and trends
September 7, 2023
Business process flows using GPT-4 & Microsoft Visio
James Saunders
Managed services
September 6, 2023
People-first ITSM – enhancing the human experience
Abbie Edwards
Cybersecurity
August 30, 2023
5 common cybersecurity risks and how to mitigate them
Abbie Edwards
Cybersecurity
August 24, 2023
Public sector cyber security: A guide to cyber resilience
Abbie Edwards
Solutions
August 11, 2023
No code, no problem: How Power Apps democratises app development
Abbie Edwards
Tips and advice
August 11, 2023
How technology can help you grow your small business
Abbie Edwards
Solutions
August 9, 2023
Common CRM problems - and how to fix them
Abbie Edwards
Cybersecurity
August 2, 2023
Why ransomware remains a major threat in 2023
Abbie Edwards
Company news
July 27, 2023
Microsoft Inspire 2023 – A summary of the top news
848 Group
Solutions
July 26, 2023
8 ways to get more out of Microsoft 365
Abbie Edwards
Tips and advice
July 24, 2023
Should I choose Microsoft Cloud for my membership management system?
Abbie Edwards
Emerging tech and trends
July 20, 2023
Azure AD is becoming Microsoft Entra ID – All you need to know
Abbie Edwards
Cost savings and ROI
July 18, 2023
Breaking down barriers to digital transformation
Louise Palumbo
Cybersecurity
July 10, 2023
Why having a cyber security incident response plan increases insurability
Abbie Edwards
AI & automation
June 29, 2023
Microsoft Cloud and AI transformations: Insights from a Microsoft Partner
848 Group
Cybersecurity
June 23, 2023
The future of cyber security with AI
Abbie Edwards
Cybersecurity
June 20, 2023
What is a Security Operations Centre (SOC)?
Abbie Edwards
Company news
June 9, 2023
The 848 Group anounces security operations partnership with Arctic Wolf
848 Group
Tips and advice
June 8, 2023
6 tips on how public sector organisations can optimise and reduce IT costs
Abbie Edwards
Tips and advice
June 1, 2023
Implementing digital transformation: Putting the plan in action
Abbie Edwards
Tips and advice
May 25, 2023
5 ways to improve your CRM system
Abbie Edwards
Managed services
May 10, 2023
3 risks of an outdated ITSM system
Abbie Edwards
Tips and advice
May 3, 2023
Designing a modern working environment: It’s all in the detail
Abbie Edwards
Cybersecurity
May 3, 2023
UK Cyber Security Breaches Survey 2023: A summary of the key takeaways
Abbie Edwards
Solutions
April 19, 2023
Upgrade your legacy phone system: Why and how
Abbie Edwards
Emerging tech and trends
April 5, 2023
Microsoft’s AI announcements in 2023 so far
848 Group
Tips and advice
April 3, 2023
5 signs it’s time to refresh your network infrastructure
Abbie Edwards
Community & CSR
March 29, 2023
848 takes on the Yorkshire Three Peaks to raise money for local charity
848 Group
Cybersecurity
March 27, 2023
Cybersecurity for law firms: Know the threats
Abbie Edwards
Tips and advice
March 16, 2023
Helping SMBs do more with less using Microsoft 365
848 Group
AI & automation
March 16, 2023
Improving customer satisfaction with AI and ML: 5 focus areas
Amir Bakht
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