Abbie Edwards
Marketing Manager
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Managed services
November 13, 2025
Of course IT services should be human - IT works best when it’s built around people
Abbie Edwards
Managed services
November 7, 2025
Break/fix is broken: why traditional IT support doesn’t work
Abbie Edwards
Tips and advice
September 8, 2025
MSP red flags – 5 signs your IT provider isn’t adding value
Abbie Edwards
Tips and advice
August 19, 2025
Hybrid IT in 2025: when to go cloud, when to go on-prem (and why both win)
Abbie Edwards
Emerging tech and trends
August 1, 2025
Cloud native: a step beyond modern management
Abbie Edwards
Tips and advice
July 9, 2025
Performing a CRM review in 2025: a quick guide to get real results
Abbie Edwards
Cost savings and ROI
July 7, 2025
Modern management in action: real customer impact, real case studies
Abbie Edwards
Tips and advice
July 3, 2025
Cloud sprawl: how it happens - and how to stop it draining your budget
Abbie Edwards
Tips and advice
July 2, 2025
Cloud repatriation: why businesses are bringing workloads back from the cloud
Abbie Edwards
Solutions
June 25, 2025
Old email, new risks: why it pays to switch to Exchange Online
Abbie Edwards
Cost savings and ROI
June 18, 2025
SLAs vs XLAs: why people-driven IT support delivers more value
Abbie Edwards
Tips and advice
June 2, 2025
5 things you might not know about Microsoft modern management (and why it matters)
Abbie Edwards
Tips and advice
April 30, 2025
Reasons your business should get a Microsoft 365 health check
Abbie Edwards
Solutions
April 28, 2025
The future of communication with Teams Phone Mobile
Abbie Edwards
Cybersecurity
August 8, 2024
Debunking cybersecurity myths – 5 common security myths
Abbie Edwards
Cybersecurity
July 9, 2024
Understanding conditional access
Abbie Edwards
Cybersecurity
July 8, 2024
Fuzzy hands in deepfake scams
Abbie Edwards
Cost savings and ROI
July 2, 2024
Microsoft E3 vs E5: comparing Microsoft 365 licenses
Abbie Edwards
Solutions
June 26, 2024
Seven Hubspot alternatives to consider
Abbie Edwards
AI & automation
May 30, 2024
AI in customer service
Abbie Edwards
Emerging tech and trends
May 22, 2024
SQL Server 2014 goes end of life – your options are…
Abbie Edwards
Cybersecurity
May 21, 2024
Digital threats - The hidden dangers of QR codes
Abbie Edwards
May 13, 2024
Mental Health Awareness Week 2024 – It’s all about movement
Abbie Edwards
Cybersecurity
May 3, 2024
Incident response vs IT disaster recovery: what’s the difference?
Abbie Edwards
Cybersecurity
April 19, 2024
2024 UK cyber security breaches survey: the good, bad, and the ugly.
Abbie Edwards
AI & automation
April 2, 2024
Automation - are you actually using it?
Abbie Edwards
AI & automation
March 25, 2024
AI and cybersecurity: how hackers are abusing AI
Abbie Edwards
Cybersecurity
March 20, 2024
The latest cyber attack headlines: a deepfake CFO and the mother of all breaches
Abbie Edwards
Cybersecurity
March 12, 2024
What is the NIST cybersecurity framework?
Abbie Edwards
Company news
March 12, 2024
848 Group ranked 22nd in channel oxygen fast-growth 50
Abbie Edwards
Cost savings and ROI
March 5, 2024
IT budget out of control? Here’s how you can save
Abbie Edwards
Cost savings and ROI
February 27, 2024
2024 Data Loss Prevention (DLP) best practices for your business
Abbie Edwards
AI & automation
February 12, 2024
Is your business AI-ready?
Abbie Edwards
Solutions
February 8, 2024
Integrating your CRM with Office 365
Abbie Edwards
AI & automation
February 2, 2024
Help - will AI take my job?!
Abbie Edwards
AI & automation
January 24, 2024
AI in CRM – How can AI enhance your sales team and its system?
Abbie Edwards
Cost savings and ROI
December 12, 2023
Developing a technology plan – what to prioritise in 2024
Abbie Edwards
Cybersecurity
December 12, 2023
2024 cyber threats to watch out for and how to avoid them
Abbie Edwards
Cost savings and ROI
December 5, 2023
Your IT strategy for 2024: The cost of doing nothing
Abbie Edwards
Emerging tech and trends
November 30, 2023
PSTN to VoIP - Another year closer to the 2025 switch-off
Abbie Edwards
Cost savings and ROI
November 28, 2023
It’s all about IT efficiency: how an MSP can help you do more, and spend less
Abbie Edwards
Tips and advice
November 13, 2023
6 not-for-profit and charity marketing challenges (and how to overcome them)
Abbie Edwards
Solutions
October 31, 2023
Do small businesses need CRM?
Abbie Edwards
Emerging tech and trends
October 23, 2023
Microsoft Managed Desktop service to end in July 2024
Abbie Edwards
Community & CSR
October 9, 2023
World Mental Health Day 2023: Mental health as a universal human right
Abbie Edwards
Cost savings and ROI
October 5, 2023
Unlocking efficiency and savings with the power of automation and AI for businesses
Abbie Edwards
Cybersecurity
October 4, 2023
Anyone can be a victim of a cyber attack - from royals to the rest of us
Abbie Edwards
Tips and advice
September 27, 2023
Overcoming your IT challenges
Abbie Edwards
Cost savings and ROI
September 20, 2023
How to save money on Microsoft Licenses: A guide to software licensing optimisation
Abbie Edwards
Cybersecurity
September 11, 2023
Small business guide to cyber security
Abbie Edwards
Managed services
September 6, 2023
People-first ITSM – enhancing the human experience
Abbie Edwards
Cybersecurity
August 30, 2023
5 common cybersecurity risks and how to mitigate them
Abbie Edwards
Cybersecurity
August 24, 2023
Public sector cyber security: A guide to cyber resilience
Abbie Edwards
Solutions
August 11, 2023
No code, no problem: How Power Apps democratises app development
Abbie Edwards
Tips and advice
August 11, 2023
How technology can help you grow your small business
Abbie Edwards
Solutions
August 9, 2023
Common CRM problems - and how to fix them
Abbie Edwards
Cybersecurity
August 2, 2023
Why ransomware remains a major threat in 2023
Abbie Edwards
Solutions
July 26, 2023
8 ways to get more out of Microsoft 365
Abbie Edwards
Tips and advice
July 24, 2023
Should I choose Microsoft Cloud for my membership management system?
Abbie Edwards
Emerging tech and trends
July 20, 2023
Azure AD is becoming Microsoft Entra ID – All you need to know
Abbie Edwards
Cybersecurity
July 10, 2023
Why having a cyber security incident response plan increases insurability
Abbie Edwards
Cybersecurity
June 23, 2023
The future of cyber security with AI
Abbie Edwards
Cybersecurity
June 20, 2023
What is a Security Operations Centre (SOC)?
Abbie Edwards
Tips and advice
June 8, 2023
6 tips on how public sector organisations can optimise and reduce IT costs
Abbie Edwards
Tips and advice
June 1, 2023
Implementing digital transformation: Putting the plan in action
Abbie Edwards
Tips and advice
May 25, 2023
5 ways to improve your CRM system
Abbie Edwards
Managed services
May 10, 2023
3 risks of an outdated ITSM system 
Abbie Edwards
Tips and advice
May 3, 2023
Designing a modern working environment: It’s all in the detail
Abbie Edwards
Cybersecurity
May 3, 2023
UK Cyber Security Breaches Survey 2023: A summary of the key takeaways
Abbie Edwards
Solutions
April 19, 2023
Upgrade your legacy phone system: Why and how
Abbie Edwards
Tips and advice
April 3, 2023
5 signs it’s time to refresh your network infrastructure
Abbie Edwards
AI & automation
Copilot in Word: 4 ways to use AI in Microsoft Word
Abbie Edwards
Unlocking potential and driving progress
"A good feeling that someone is behind the IT that scares so many of us"
Michael Ham, Executive Chairmain
DoubleCool UK Ltd
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